Digital. Direct. Hearing Aids.

BTE Hearing Aid Troubleshooting

Video Transcript

If your Ovation hearing aid has stopped working or it is difficult to hear the beeps, always perform these steps first. With a battery in the device, remove the tip and tube, turn the volume up and cup the device in your hand. Place your hand next to your ear and confirm there is a squealing sound coming from the device. If you hear a squealing sound, your device is working properly and the tube and tip should be replaced or cleaned.

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